Some of the Services may be subject to additional posted conditions. Your use of those Services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall control.
We will not file or store a copy of these Terms for each interaction or transaction by you via the Services. We therefore recommend that you print and store or save a copy of these Terms for future reference.
Charities Trust (referred to in these Terms as "we", or "us" or "Charities Trust") is a registered charity (number 327489) and registered company (number 2142757) with registered office Suite 20 - 22, Century Building, Tower Street, Liverpool L3 4BJ.
You can contact us as set out below:
The Guardian and Observer Charity Appeal
c/o Charities Trust
Suite 20 - 22, Century Building
0151 284 1927
Operates normal office hours Monday to Thursday 9am to 5pm, Friday 9am to 4pm, Saturday - Sunday 10am - 3pm (Excluding Bank Holidays). Weekend opening hours also apply to 24th, 29th, 30th, 31st December and 2nd January.
Please make sure you include all required information in your donation. We will not be liable to you or to any other person in the event that any donation is lost, not delivered or not properly received.
Please make sure that you pay correct and sufficient postage for any postal donations. We recommend that you do not send cash via the postal service though any cash received will be processed and sent to the appropriate charity.
You confirm that the credit/debit card or other payment method that is being used is yours and that you have enough funds available to make a donation. All credit/debit card holders and payment accounts are subject to validation checks and authorisation by the card issuer and/or payment processor. If the issuer of your card and/or payment processor refuses to authorise payment we may refuse to accept your donation.
We may require further details such as identity checks for some donations.
We are not responsible for your card issuer, bank or payment account charging you for processing your donation but we do charge a 4% administration fee on each donation plus Gift Aid (if applicable). This fee is for us to run the Web Page and Services, process telephone and postal donations and reclaim Gift Aid and includes all card and bank processing charges incurred by Charities Trust..
Please do not rely on information provided on the Services to determine the financial (including without limitation) tax implications of making a donation. Please consult your own advisors for these purposes.
All donation transactions are final and Charities Trust does not offer a free refund option.
If Charities Trust has passed your donation to your nominated charity and you want a refund you must contact the charity directly.
If you request a refund before we have passed on the donation we will charge £10 which will be deducted from the value of the refund. We will only process refunds after we have received the funds from your card issuer which can take up to 10 working days.
If you suspect fraud or mis-use of your card please contact your card issuer.
We pay donations to charities on a regular basis so we may not be able to refund any donation. Once you have made a donation, we will only refund that donation with the consent of the charity to whom the donation has been made.
We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
You agree that we will not be liable to you or any third party for taking any of these actions.
Guardian News and Media will use your data for analysis and administration only, unless you opt-in to receiving marketing.
You understand and agree that our Services may include service announcements and administrative messages from us or from our partners and that these communications are considered part of the Services. You will not be able to opt out of receiving these messages. You also understand that our Services may include advertisements.
All intellectual property rights in the Services and all material or content made available by us via the Services shall remain at all times our property or the property of our licensors. The names, images and logos identifying us, our partners or third parties and our/their products and services contained in the Services are proprietary marks and may not be reproduced or otherwise used without express permission. Nothing contained in these Terms shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of us or of any third party.
You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our Services in whole or in part.
We do not guarantee the accuracy, the integrity, or the quality of the content on our Services, and you may not rely on any of this content.
You may be exposed to content that you find offensive, indecent, or objectionable or that is inaccurate, and you bear all risks associated with using that content. We have the right, but not the obligation, to remove any content that may, in our sole discretion, violate these Terms or that is otherwise objectionable.
If you notice any objectionable content or if you believe that content you own has been copied and made accessible in a manner that violates your intellectual property rights, please email us: firstname.lastname@example.org
Our Services may contain links to third party sites and services. Your use of those third party sites or services is subject to the conditions, if any, that each of those sites or services has posted. We have no control over those third party sites or services, and we are not responsible for any changes to or content on them. The inclusion on our Services of any third-party content or a link to a third-party site is not an endorsement of that content or third-party site or service.
We do not sell, resell, or license any of the products or the services that we review, list, or advertise on our Services, and we disclaim any responsibility for or liability related to them. Your correspondence or related activities with third parties, including payment transactions and goods-delivery transactions, are solely between you and that third party. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any of your transactions with third parties. Any questions, complaints, or claims related to any product or service should be directed to the appropriate vendor.
The technology and the software underlying our sites and the Services is the property of Charities Trust, our affiliates, and our partners. You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our sites or the Services. You agree not to modify the software underlying our sites or Services in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorised access to our sites or Services.
Without limiting the foregoing, you agree that you will not use our Services to take any of the following actions:
Unauthorised access to our Services is a breach of these Terms and a violation of the law. You agree not to access our Services by any means other than through the interface that is provided by Charities Trust for use in accessing our Services. You agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our Services, except those automated means that we have approved in advance and in writing.
Use of our Services is subject to existing laws and legal process. Nothing contained in these Terms shall limit our right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of our Services.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of these claims.
We disclaim any responsibility for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material. We disclaim any responsibility for any harm resulting from downloading or accessing any information or material on the Internet using search results from our Services.
We disclaim any responsibility for, and if you subscribe to one of our fee-based services you will not be entitled to a refund as a result of, any service outages that are caused by our maintenance on the servers or the technology that underlies our Services, failures of our service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, strikes, or any other cause beyond our reasonable control. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE CONTENT ON OUR SERVICES. OUR SERVICES AND THEIR CONTENT ARE DISTRIBUTED ON AN "AS IS, AS AVAILABLE" BASIS. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OR ACCESS OF ANY SUCH MATERIAL.
NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTY THAT (i) OUR SERVICES WILL MEET YOUR REQUIREMENTS, (ii) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT YOU PURCHASE OR OBTAIN THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS WILL BE CORRECTED. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR SERVICES, ANY CONTENT, OR ANY OF OUR SERVICES, TOOLS, PRODUCTS, OR PROPERTIES. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR SERVICES AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT.
NEITHER WE NOR OUR PARTNERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms shall remain in full force and effect.
Only you and we shall be entitled to enforce these Terms. No third party shall be entitled to enforce any of these Terms, whether by virtue of the Contract (Rights of Third Parties) Act 1999 or otherwise.
These Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law. Any delay or failure by us to exercise any right we may have under these Terms shall not constitute a waiver by us of that right.
These Terms are available in English only and shall be governed by and construed in accordance with the laws of England (or the laws of Scotland if you are domiciled there). Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales unless you choose the jurisdiction of your domicile in Scotland or Northern Ireland.